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Frequently Asked Questions |
Q: Do you sell brand medicines or generic pills?
A: We sell generic products only.
Q: What medications do you sell?
A: Please review the section entitled products in your
browser, a full list of medications are available there, some
medications are considered controlled substances, the law
requires that before these medicines can be dispensed that you
undergo a physical exam, this means we cannot sell them
online. Such medicines include Valium, Lorazepam, Ativan,
Diazepam, Clonazepam, Klonopin and others.
Q: What does Generic stand for?
A: Generic means using a different name for the same
ingredients. The contents of the pills are absolutely the same
in our generic version and the branded analogue.
Q: Why is your product so cheap?
A: There is a number of reasons for that. We do not spend
anything on marketing, there are no taxes to be paid as the
product comes into the country unregistered, the manufacturer
is located in an offshore zone and the production costs are
way lower. No child labor is used.
Q: Why does the name printed on the pill differ from the
branded one?
A: The name you see printed on the pill in the active
ingredient used here. The contents of the generic pills are
absolutely the same as those of the branded versions. The
difference is in the name only. The manufacturers of generic
drugs cannot use the brand names on their pharmaceuticals as
that would be the breach of copyright while using the well
known ingredients is absolutely legal.
Q: Why does the shape of the pill differ from that of the
branded one?
A: The shapes differ for exactly the same reason as listed in
the question above. The shape of the pill is the intellectual
property of the manufacturer and reproducing it will qualify
as the breach of copyright as well.
Q: What is the difference between Soft and Regular tabs?
A: The difference lays in the speed of action (Soft tabs act
faster than the Regular ones) and in the zone of absorption.
Soft tabs dissolve under the tongue that allows you to take
alcohol or eat fatty foods prior to the sexual intercourse,
with regular tabs drinking is strongly not recommended.
Q: What is the package like?
A: The pills come in one or more blister packs containing 10
pills each. All orders under 60 pills are shipped in one
package. Large orders can be split in 2 packs and come in 2
separate envelopes. The second part of a large order is
dispatched in 3 days after the initial one.
Q: Will you be offering other products in the future?
A: If you need a product which is not mentioned at our site,
you can let us know of the product you are interested in and
we will try our best to add it to our list as soon as
possible.
Q: Are the products you offer FDA approved?
A: The products we sell are manufactured and shipped from
India. All of them are approved by INDIAN FDA for export.
Q: Where are your Physicians Licensed?
A: Our physicians are U.S licensed. We use only board
certified physicians and U.S licensed pharmacies.
Q: What happens when I submit my order?
A: Your order is dispatched through our order system to a
licensed physician who will review the information you have
submitted and approve or decline your request.
When your order is approved, the physician will then write
your prescription and our ordering system will ensure that it
is sent to the pharmacy where it will be filled and shipped.
Q: Can I pay by other methods? Do you accept cheques, Paypal,
cash?
A: Unfortunately we accept credit card payments only. This way
we can process your order within a very short period of time.
As soon as your payment is approved by our processing centre,
your merchandise is ready to be packed and sent out.
Q: What credit cards do you accept?
A: We accept Mastercard and Visa, Discover, JCB, Amex cards only.
Q: When will my credit card be charged?
A: Your credit card will be charged as soon as your order is
processed and accepted by our billing department.
Q: What is your privacy policy?
A: We are fully dedicated to your privacy and security. Please
refer to the current privacy policy in the terms & conditions
section of our order page.
Rest assured that our online order system makes use of the
latest Security encryption technology to ensure that your
credit card information is submitted safely and with the
highest level of protection. All of our computer systems
undergo regular security checks to ensure that our ordering
system is properly protected.
Q: What is your cancellation policy?
A: You may cancel your order before the order has shipped or
been approved by the doctor. If the order has already been
shipped or approved we cannot cancel your order. Please refer
to the current cancellation policy in the terms & conditions
section of our order page for more information.
Q: How do you ship orders?
A: We can offer 2 shipping methods at the moment:
Trackable Courier Service: the packages sent by this postal
service can by tracked by the tracking number supplied after
the order is shipped. See Tracking Your Package for details.
International Unregistered Airmail
Q: Do you ship Internationally?
A: Yes, we ship Internationally at this time.
Q: What if my order is delayed at customs?
A: In case your order is delayed at customs, they inform you
of that. They ask the recipient to come and give them a
permission to open the parcel. At this point it is examined
and given to you. If you have any problems with getting your
order, please let us know and we will try to resolve the
problem.
Q: What am I to do if the package is damaged when I receive it
or if it is missing?
A: In this case you are to contact our support team and notify
of the problem. We will either resend the package or refund
your payment. See our policies section. |
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